Shipping & Returns

Order Processing

Orders are typically processed within 1–2 business days, excluding weekends and U.S. public holidays.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. Processing times may be slightly longer during holidays, promotional events, or periods of high order volume.

Shipping Destinations

We currently ship to addresses within the United States. Shipping availability for your address will be confirmed at checkout.

Shipping Rates

We offer free standard shipping on qualifying U.S. orders over $38.

Any available shipping methods and applicable charges will be displayed during checkout before payment is completed.

Estimated Delivery Time

Standard shipping generally takes 3–7 business days after your order has been processed and dispatched.

Please note that processing time and shipping time are separate. Delivery dates are estimates and may be affected by carrier delays, severe weather, holidays, address issues, or other circumstances outside our control.

Order Tracking

Once your order ships, tracking information will be sent to the email address provided at checkout.

Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation. If your tracking information has not updated after this period, please contact us through our Contact Us page.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error in your address, please contact us as soon as possible. We will try to update it before the order is processed, but address changes cannot be guaranteed once an order has been shipped.

Additional shipping charges caused by an incorrect or incomplete address may be the customer’s responsibility.

Delayed Orders

Occasional delays may occur due to carrier disruptions, severe weather, holidays, or other circumstances beyond our control.

If we are unable to ship your order within the stated timeframe, we will contact you with an updated shipping estimate and the available options.

Lost, Missing, or Damaged Packages

If your package appears lost, is marked as delivered but cannot be located, or arrives damaged, please:

  1. Review the tracking information.

  2. Check around the delivery location and with other household members or neighbors.

  3. Contact the shipping carrier for additional delivery details.

  4. Contact us through our Contact Us page with your order number and relevant photos, if applicable.

We will review the situation and assist you with the next steps.

Returns

Returns and refunds are handled according to our Return & Refund Policy. Please review that policy for eligibility requirements, return timeframes, and return instructions.

Contact Us

If you have questions about shipping or need help with an order, please contact us through our Contact Us page. Please include your order number so that we can assist you more quickly.